Contact us

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VIEW YOUR POLICY DOCUMENTS

Please visit My Got2Insure Account at

MY ACCOUNT
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CONTACT US

If you have a query please call our Help Team on 0344 854 0689

Opening hours:
Monday - Friday: 08.00 to 18.00
Saturday: 10.00 to 16:00
Sunday: Closed

Easter Hours:
Friday 29th March : 09.00 to 17.30
Monday 1st April: Closed

For Breakdown:
• Policies incepted prior to 27/3/2023. Contact AXA Assistance: 01737 334 280
• Polices incepted between 28/3/2023 and 31/5/2023. Contact Call Assist 01206 714 848
• Policies incepted after 1/6/2023. Contact: Call Assist : 0808 175 4374

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DIRECT DEBIT QUERIES

If you have any queries with regards to direct debit payments please contact Close Brother Premium Finance on 0333 321 8566 at any time between 9am and
5.30pm Monday to Friday.

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MANAGE YOUR CLAIM

Our Claims team are open 8am-8pm Monday to Friday and the 9am-1pm Saturday.
Please call us on 0344 854 0689 to report an accident


Out of hours contact
In a non urgent situation please complete the form and we will contact you. Alternatively, contact us on 0344 854 0689 when we open.

Incident Report Form

If immediate assistance is required, please check your personal policy documents to confirm which insurer you are with and use the contact information held within the documents to report the accident.

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MAKE A COMPLAINT

Got2Insure is committed to providing you with excellent customer service, but we accept that occasionally things go wrong. We take all complaints seriously and have a commitment across our business to treat all customers fairly. Where we have made a mistake we want to put things right quickly so we welcome your feedback.

Make A Complaint